Privacy Policy

Privacy Policy for Matakana Luxury

At Matakana Luxury, accessible at matakanaluxury.co.nz, protecting your privacy is one of our top priorities. This policy outlines the types of information we collect and how we use and protect your data. If you have any questions or need more information about our policy, please contact us at hello@matakanaluxury.co.nz. Please note, this policy applies only to data collected through our website. It does not apply to any information collected offline or via other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

When we ask for your personal information, we will explain why we need it at that moment. If you contact us directly, we may receive details such as your name, email address, phone number, message contents, attachments, and any other information you choose to share.

How We Use Your Information

We may use the information we collect to:
  • Provide, operate and maintain our website
  • Improve, personalise and expand our website
  • Understand how users interact with our content
  • Develop new features, services and functionality
  • Communicate with you for support, updates and marketing
  • Send transactional or promotional emails
  • Detect and prevent fraud or misuse

Log Files

Matakana Luxury uses standard log files when visitors access our website. These include IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages and click counts. Importantly, this data is not linked to anything personally identifiable. Instead, it helps us analyse trends and manage the site.

Cookies and Web Beacons

Like many websites, we use cookies to store visitor preferences and track pages visited. This allows us to optimise your experience by tailoring our site content based on your browser and device settings.

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

– Request access to the categories and specific pieces of personal data we have collected – Request deletion of personal data we hold – Request that we do not sell your personal information If you make a request, we will respond within one month. To exercise these rights, please contact us.

GDPR Privacy Policy (Your Data Protection Rights)

We want to ensure you are fully aware of your data protection rights under the General Data Protection Regulation (GDPR). You are entitled to the following:
  • The right to access: You may request copies of your personal data. A small fee may apply.
  • The right to rectification: You may request that we correct or complete inaccurate information.
  • The right to erasure: You may request that we erase your data under certain conditions.
  • The right to restrict processing: You may request limited processing of your data under certain conditions.
  • The right to object to processing: You may object to how we process your personal data.
  • The right to data portability: You may request that we transfer your data to another organisation or to you directly.
If you would like to exercise any of these rights, please contact us. We will aim to respond within one month.

Children’s Information

Protecting children online is important to us. We encourage parents and guardians to guide and monitor their children’s activity online. Matakana Luxury does not knowingly collect personal data from children under the age of 13. If you believe your child has shared such information with us, contact us immediately. We will make every effort to remove it promptly.